Blue Canopy - Unparalleled Vision. Measurable Results.

How do you achieve more mission with less resource consumption? In today’s environment, every team is being asked to do more or the same with less resources. Every function that is being outsourced is moving to a performance based contracting environment. How do you improve the performance of your team, your group, your contractor or your organization? Every leader has an opportunity to improve their team’s performance by:

• Aligning and communicating vision, business goals and objectives
• Improving governance or streamlining decision making
• Leveraging technology to automate business processes or generating business intelligence
• Streamlining processes to eliminate non-value add activities
• Developing people to perform at higher levels
• Shifting to an Outcome based model and measuring performance against the desired outcomes
• Using our 4pi™ Solution Framework (4pi™ stands for “For Performance Improvement”), Blue Canopy can help achieve measureable results

Whether it is by implementing the latest management techniques like Lean Six Sigma or Enterprise Value Mapping, Blue Canopy can help transform your performance. We have developed and deployed our 4pi™ process improvement solution framework to assist organizations in assessing and measuring key business processes. Our 4pi™ Solution Suite is comprised of a process management framework, activity models, metrics and executive dashboards, as well as workflow automation tools to provide organizations with an effective, efficient and productive way to manage business processes and IT service delivery.

4pi™ establishes an adaptive IT management model to migrate both risk and lower costs. The ongoing measurement and analysis of service level metrics indentifies areas for improvement and establishes a framework for service level management in areas that impact mission success - time, cost, performance effectiveness and quality. Monitoring these key metrics and then leveraging workflow automation tools to re-align the operational processes leads to optimal performance, enhanced control, greater focus and improved flexibility.

4pi Solution Framework

Our solution provides authoritative insight and powerful technology that integrates and manages all of your service delivery processes into one, centralized interface. In essence, it provides turnkey solutions that help you:

• Create full predictability for maximized IT service delivery
• Lower cost of managing your operational environments
• Generate "glass pipeline" visibility through our performance dashboard that incorporates industry best practices, processes, and metrics
• Utilize operational key performance indicators (KPIs) to continuously optimize service quality, generate specific best practices, and maximize collaboration
• Manage service level agreements (SLAs) and operating level agreements (OLAs) involving various partners and stakeholders
• Improve communication and coordination through defined standards and interfaces
• Continuously improve efficiency and overall service quality by refining service level tolerances
• Manage IT Compliance proactively for Sarbanes-Oxley (SOX) and other regulatory mandates

Our 4pi Solution Toolkit transforms your IT reliant business into an effective, measurable, and process-driven organization

4pi Solution Toolkit

By linking your service delivery performance to definable business goals, we'll help you finally realize a true, measurable return on your IT investment.

4piTM FUNCTIONS AND FEATURES

“Glass Pipeline” Visibility
Visibility into the service supply chain for adaptive control and governance (IT delivery, sourcing management, offshore delivery, etc.)

Management Dashboard
Manage service providers by tracking and allowing focus on exceptions

Standardized Interface
Uniform approach to manage service providers through built in metrics and continuous service improvements

Operational Focus
Management of service supply chain through continuous monitoring of SLA metrics as well as OLA (Operating Level Agreement) metrics

BENEFITS

Transform your IT reliant business into an effective, measureable, and process-driven organization

Generate “glass pipeline” visibility through our performance dashboard, incorporating industry best practices, processes, and metrics

Utilize operational key performance indicators (KPIs) to continuously optimize service quality, generate specific best practices, and maximize collaboration

Manage service level agreements (SLAs) and operating level agreements (OLAs) involving various partners and stakeholders

Improve communication and coordination

Continuously improve efficiency and overall service quality by refining service level tolerances

Manage IT compliance proactively for OMB and other regulatory mandates